- Lifetyle

Lush is opening 88 of its shops but with new social distancing rules

Lush is opening 88 of its stores from 15 June but with new measures to protect people from the spread of coronavirus.

The cosmetics retailer is opening again after a three-month hiatus.

When the country went into lockdown, Lush was left with all their stock which included soap and hand creams that were running out in supermarkets at the time.

But in an effort to reduce waste, the store donated the goods to charities and groups in the local community.

Now as the stores look to open again, fresh stock that is only a few days old will be available to the public.

The brand will be putting a number of other safety measures in place including social distancing rules, no hands-on demonstrations, and having a queuing system to enter and leave stores.

The new measures also mean no products will be available for testing, to curb the spread of germs.

What changes can you expect at Lush stores?
Lower staffing levels. Lush will be providing face coverings for staff to use if they wish
A continuous cleaning rota
Customers will be invited to wash their hands as soon as they arrive in store with their own piece of soap peel
No product testers on display
Shops will have pre-filled sample pots of some of Lush’s most popular products, complete with a tamper-proof seal
Till points will be 2m apart and be installed with recycled and recyclable perspex screens
Signage will be on display at the front of each shop to explain the new procedures to customers
Kiosk purchasing at the front door may be set up in a number of shops if they are more comfortable with this, avoiding the need for customers to enter the shop at all.
There will be fewer Lush employees in store and they may be wearing face masks.

Customers can also wash their hands as soon as they walk in.

And if you’re super cautious, you don’t even have to walk in as kiosks will be operating, meaning customers can simply purchase what they want without stepping foot inside.

As Lush offers packaging-free products, customers can use the Lush Lens app to get information on the item.

You can get detailed ingredient information, price and ‘how to use’ demonstrations through videos on the app. The feature is available in 30 countries and 20 different languages.

The opening dates for Lush stores in Scotland, Wales and Ireland are still to be confirmed.

Mark Constantine OBE, managing director at Lush says: ‘Even with considerable help from governments, local councils, and landlords, so many businesses are not making it through.

‘I am grateful to be here reopening our shops again and feel unbelievably lucky that we had the help.’

During lockdown, Lush has been offering three special handcare kits designed to fit through your letterbox for easy ordering and delivery.

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